What should I do if the log-in or password is forgotten?

The only way to resolve this problem is to reset the MPCam to the original factory default settings, this will clear all stored info in the device.  To do this press and hold the reset button on the bottom panel of the MPCam for 5-10 seconds and release. The default administrator will revert back to the original setting where the account is "admin", and the administrator password blank. Note doing this you will need to restore the entire device settings again, including Wifi as all stored settings you created were erased.